Ep369 Terms and Conditions — Platform Usage Guidelines You Need to Know

1Introduction

Ep369 is an online gaming platform operating and providing services to users in Malaysia. The platform is managed by a professional team committed to delivering a safe, fair, and enjoyable gaming experience.

These Terms and Conditions ("Agreement") govern your use of all services, products, content, and features provided through the ep369 platform, including the official website, mobile app, and all related service channels.

By accessing or using any part of the ep369 platform, you agree to be bound by this Agreement. If you do not agree with any part of this Agreement, you are not permitted to use the ep369 platform.

2Registration Eligibility

To register and use the ep369 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Being an individual with the legal capacity to enter into a binding agreement.
• Not a citizen or resident of any country or territory where online gaming activities are prohibited.
• Never having had an account closed or banned by ep369 for a prior terms violation.
• Act on your own behalf and not on behalf of any third party.

Ep369 reserves the right to request proof of identity at any time to verify your eligibility. Failure to provide the required documents within the specified period may result in your account being temporarily suspended or permanently closed .

3User Account

Each individual is only permitted to hold one account only at ep369. Opening more than one account by the same individual — whether using a different name, email address, phone number, or payment details — is strictly prohibited and may result in all associated accounts being closed and balances confiscated.

You are fully responsible for:

• Ensuring all information provided during registration is accurate, complete, and up to date.
• Keeping your password and account login details confidential.
• Notifying ep369 immediately if you suspect your account has been compromised or accessed without authorization.
• Ensuring no third party, including family members, uses your account.

Ep369 will not be liable for any financial loss or damage resulting from your failure to adequately protect your account information.

4Deposit & Withdrawal

Ep369 supports a range of secure and trusted payment methods for the convenience of Malaysian players. All transactions are protected by 256-bit SSL encryption.

Deposit:

• The minimum deposit amount depends on the selected payment method and will be displayed during the deposit process.
• All deposits are processed immediately upon receipt of payment confirmation.
• Ep369 does not accept deposits from third parties. Deposit funds must come from an account held in your own name.

Withdrawal:

• Withdrawals may only be made to a verified bank account or e-wallet registered in the name of the ep369 account holder.
• The KYC process must be completed before your first withdrawal request can be processed.
• Ep369 reserves the right to request additional documents for verification purposes before approving large withdrawals.
• Suspicious withdrawal attempts or those potentially linked to money laundering will be reported to the relevant authorities.

5Bonus & Promotions

Ep369 offers a variety of attractive bonuses and promotions for new and existing players. All bonuses are subject to the wagering requirements stated alongside each promotional offer.

• The welcome bonus is granted once only to each new valid account.
• Wagering requirements must be fully met before any wins derived from bonus funds can be withdrawn.
• Ep369 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Bonus abuse, including but not limited to arbitrage betting or opening multiple accounts, will result in cancellation of all related bonuses and wins.
• Only one bonus may be active at a time unless otherwise stated in the promotional terms.

6Game Rules

All games available on the ep369 platform are operated in accordance with the rules set by their respective game providers. You are responsible for understanding the rules of each game before playing.

• The outcome of all games is final and cannot be disputed once completed, unless there is clear and verifiable evidence of a technical failure.
• In the event of a technical disruption during gameplay, ep369 will resolve the matter in accordance with a fair and transparent technical policy.
• Ep369 is not responsible for any losses arising from legitimate game outcomes.
• Any attempt to exploit bugs in the game system must be reported to ep369 and must not be used for personal gain.
• Ep369 reserves the right to void any bets or games identified as invalid or irregular.

7Prohibited Conduct

Use of the ep369 platform is subject to a strict code of conduct. The following activities are strictly prohibited:

• Using automated software, bots, scripts, or any non-human method to interact with the platform.
• Attempting to hack, attack, or disrupt the technical infrastructure of ep369.
• Engaging in any form of fraud, identity falsification, or misrepresentation of information.
• Using the ep369 platform for money laundering or financing illegal activities.
• Colluding with other players to gain an unfair advantage in games.
• Distributing harmful, threatening, or unlawful content through the ep369 platform.
• Selling, transferring, or leasing your ep369 account to any other party.

Violation of any of the above prohibitions will result in immediate account termination, forfeiture of all balances, and, where applicable, legal action.

8Privacy & Personal Data

Ep369 takes the protection of all users' personal data seriously. The collection, use, and storage of your personal data is managed in accordance with the ep369 Privacy Policy which forms part of this Agreement.

• Your personal data is collected solely for the purposes of account management, transaction processing, and legal compliance.
• Ep369 will not sell or disclose your personal data to third parties without your consent, except as required by law.
• All personal data is stored in an environment protected by industry-grade encryption.
• You have the right to request access to, correction of, or deletion of your personal data by contacting the ep369 support team.

9Liability Limits

To the extent permitted by applicable law, ep369 shall not be liable for:

• Any indirect, consequential, special, or punitive losses arising from use of the platform.
• Service disruptions caused by factors beyond ep369's control, including internet outages, natural disasters, or third-party actions.
• Damage to your device or software resulting from your use of the ep369 platform.
• Any financial losses arising from fair and legitimate game outcomes.

Ep369's maximum liability to you under any circumstances shall not exceed the total amount deposited by you in the 30 days preceding the arising of the claim.

10Account Termination

Termination by User: You may close your ep369 account at any time by contacting our customer support team. Prior to closure, all eligible balances must first be withdrawn in accordance with the established withdrawal procedures.

Termination by ep369: ep369 reserves the right to suspend or close your account without prior notice if:

• You have breached any provision of these Terms and Conditions.
• Ep369 has reasonable grounds to suspect fraud or illegal activity.
• Your account has been inactive beyond the permitted period.
• Required to comply with instructions from legal authorities.

Once an account is terminated due to a violation, all bonuses, rewards, and wins associated with that violation will be cancelled.

11Changes to Terms and Conditions

Ep369 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. For significant changes, ep369 will provide at least 7 days' notice before the changes take effect, via email or in-platform notification.

It is your responsibility to review this page periodically to stay informed of the latest version of ep369's Terms and Conditions. Continued use of the platform after any changes take effect constitutes your acceptance of the updated terms.

12Contact Us

If you have any questions, concerns, or complaints regarding ep369's Terms and Conditions, our support team is available to assist you at any time.

You may also refer to the Frequently Asked Questions (FAQ) us for immediate answers to the most frequently asked questions.